Server Operating Systems Troubleshooting Techniques (SK0-005)

Welcome to the Server Operating Troubleshooting Techniques practice lab. In this module, you will be provided with the instructions and devices needed to develop your hands-on skills.

Servers are specialized computers. Because they are supposed to be on all the time, they are more powerful and are constructed of higher quality. Similar problems that affect desktop computers can also affect servers.

In this module, some of the most typical server issues, their root causes, and potential solutions will be discussed.

Overview

Learning Outcomes:

In this module, you will complete the following exercises:

  • Exercise 1 – Common Problems and Causes
  • Exercise 2 – Services and Processes
  • Exercise 3 – Scheduled Reboots
  • Exercise 4 – Services
  • Exercise 5 – Privilege Escalation
  • Exercise 6 – Recovery

After completing this module, you should be able to:

  • Create a rule blocking a port.
  • Allow secure connection through the Windows Defender Firewall.
  • Allow a program through the Windows Defender Firewall.
  • Block a port with Group Policy Management.
  • Use Task Scheduler to schedule reboots.
  • Start and stop a service.
  • Use Run as administrator.
  • Use the sudo/su command.
  • Explore safe mode.
  • Work with snapshots.
  • Reload OS.

After completing this module, you should have further knowledge of:

  • Defining common problems
  • Causes of common problems

Exam Objectives:

The following exam objective is covered in this module:

4.4 Given a scenario, troubleshoot common OS and software problems

  • Common problems
  • Causes of common problems
  • OS and software tools and techniques
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