AWS Billing and Support Services (CLF-C02)

Welcome to the AWS Billing and Support Services practice lab. In this module, you will be provided with the instructions and devices needed to develop your hands-on skills.

Understanding Amazon Web Services (AWS) billing is crucial for optimizing costs and ensuring cost-effective usage of AWS services. In this module, you will discover the various pricing models offered by AWS, such as on-demand pricing, reserved instances, and spot instances, and learn how to estimate costs using the AWS Pricing Calculator. Additionally, you will discover the different support plans available, ranging from basic-level to enterprise-level support, and explore the features and benefits of each plan.

Overview

Learning Outcomes

In this module, you will complete the following exercises:

  • Exercise 1 – Pricing Models
  • Exercise 2 – Pricing Calculator
  • Exercise 3 – AWS Support

After completing this module, you should be able to:

  • Locate purchasing options.
  • Discuss data transfer charges.
  • Create an estimate with the Pricing Calculator.
  • Use re:Post and Knowledge Center.
  • Explore support levels.

Exam Objectives

The following exam objectives are covered in this module:

4.1 Compare AWS pricing models

  • Skills – Identifying and comparing when to use various compute purchasing options
  • Skills – Understanding incoming data transfer costs and outgoing data transfer costs (for example, from one region to another region, within the same region)

4.2 Understand resources for billing, budget, and cost management

  • Skills – Understanding the appropriate uses and capabilities of AWS Pricing Calculator

4.3 Identify AWS technical resources and AWS Support options

  • Skills – Identifying and locating AWS technical resources (for example, AWS Prescriptive Guidance, AWS Knowledge Center, AWS re:Post)
  • Skills – Identifying AWS Support options for AWS customers (for example, customer service and communities, AWS Developer Support, AWS Business Support, AWS Enterprise, AWS Enterprise On-Ramp Support, AWS Enterprise Support)
Courses